SEASON 2

A podcast designed to bring you stories from the smartest minds in IT, operations and business, and learn how they’re using Cloud Technology to improve business and the customer experience.

S2:Episode 1

Episode 1 | AI and Customer success with Mary Poppen

Hosts: Aarde Cosseboom & Alex McBratney  

Guest Speaker: Mary Poppen

January 5th, 2022 (33.05 minutes long)

S2:Episode 2

Episode 2 | Is SX the new CX?

Hosts: Aarde Cosseboom & Alex McBratney  

Guest Speaker: Jessica Voss

January 7th, 2022 (37.57 minutes long)

S2:Episode 3

Episode 3 | CIO Extraordinaire – Andrea Markstrom

Hosts: Alex McBratney & Jeff Young 

Guest Speaker: Andrea Markstrom

January 20th, 2022 (32:35 minutes long)

S2:Episode 4

Episode 4 | What are Asynchronous Conversations and how are they Changing the CX Landscape?

Hosts: Aarde Cosseboom & Alex McBratney  

Guest Speaker: Mike Myer

February 4th, 2022 (31:48 minutes long)

S2:Episode 5

Episode 5 | Latest & Greatest on CCaaS

Host: Aarde Cosseboom

Guest Speaker: Brendan Strain

February 16th, 2022 (32:16 minutes long)

S2:Episode 6

Episode 6 | Technology + Empathy = Best in Class CIO Leadership

Host: Alex McBratney & Jeff Young 

Guest Speaker: Chris Beck

February 24th, 2022 (30:47 minutes long)

S2:Episode 7

Episode 7 | What are Asynchronous Conversations and how are they Changing the CX Landscape?

Hosts: Aarde Cosseboom & Alex McBratney  

Guest Speaker: Graham Gill

March 3rd, 2022 (35:46 minutes long)

S2:Episode 8

Episode 8 | Keeping up with Zoom

Hosts: Aarde Cosseboom & Alex McBratney  

Guest Speaker: Josh Stanley

April 11th, 2022 (33:42 minutes long)