Clariti

About the Show

Another Cloud Podcast

A podcast designed to bring you stories from the smartest minds in IT, operations and business, and learn how they’re using Cloud Technology to improve business and the customer experience.

About the Show

Another Cloud Podcast

A podcast designed to bring you stories from the smartest minds in IT, operations and business, and learn how they’re using Cloud Technology to improve business and the customer experience.

Meet the Hosts

Aarde Cosseboom

Founder at Clariti

Alex McBratney

Partner at Adler Advisors

Dustin Riedel

Partner at Adler Advisors

Jeff Young

Co-Founder and CIO in Residence at The Confer Group

Latest Podcast Episode

S2: Episode 8 | Keeping up with Zoom

Hosts: Aarde Cosseboom & Alex McBratney

Guest Speaker: Josh Stanley

April 11th, 2022 (33:42 minutes long)

Today’s guest, Josh Stanley, Sales Strategist for Zoom Contact Center, helped bring Zoom Phone to market and is now bringing Zoom’s Contact Center to life. In today’s episode, we get a behind-the-scenes view into how Zoom thinks when creating new products and where they plan on taking their contact center product.

Featured Podcast Episodes

Most Viewed

S1 : Episode 5 | CCaas Tomorrow: The Future of the Contact Center Industry with Erika McDowell

Hosts: Aarde Cosseboom & Alex McBratney

Guest Speaker: Erika McDowell 

March 10th, 2021 (51:09 minutes long) 

All about CX

S1 : Episode 11 | Getting to the Heart of Customer Experience with Nate Brown

Hosts: Aarde Cosseboom & Alex McBratney

Guest Speaker: Nate Brown 

April 15th, 2021 (43:05 minutes long)

The Home Depot Culture

S1 : Episode 54 | The Home Depot Keeping Culture #1

Hosts: Aarde Cosseboom & Alex McBratney

Guest Speaker: Michael Jones 

October 21st, 202 (40:15 minutes long)

Future of Ai

S1 : Episode 34 | Eye Opening… AI is taking over

Hosts: Aarde Cosseboom & Alex McBratney

Guest SpeakerTyson McDowell 

July 13th, 2021  (42:50 minutes long)

CX Author/Keynote Speaker

S1 : Episode 48 | Customers are Demanding and Impatient – How do we keep them?

Hosts: Aarde Cosseboom & Alex McBratney 

Guest Speaker: David Avrin 

October 5th, 2021 (42:16 minutes long)

Crocs Shoes

S1 : Episode 45 | Finding Success at CROCS

Hosts: Alex McBratney 

Guest Speaker: Brian Gustin 

September 22nd, 2021 (40:25 minutes long)

The 3 R’s of CX

S1 : Episode 47 | It’s NOT just the Customer Experience anymore!

Hosts: Aarde Cosseboom & Alex McBratney

Guest SpeakerDennis Wakabayashi 

September 30th, 2021 (38:19 minutes long)

Outsourcing with BPOs

S1 : Episode 53 | Demystifying the Outsourcing of Contact Centers

Hosts: Aarde Cosseboom & Alex McBratney 

Guest Speaker: Fred Stacey 

October 18th, 2021 (46:24 minutes long)

Watch All Episodes