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SEASON 1

A podcast designed to bring you stories from the smartest minds in IT, operations and business, and learn how they’re using Cloud Technology to improve business and the customer experience.

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Episode 61

Episode 61 | CX in Media

Hosts: Aarde Cosseboom & Alex McBratney

Guest Speaker: Lindsay Pasto 

December 3rd, 2021 (33:31 minutes long)

Episode 62

Episode 62 | Nail it Before you Scale It!

Hosts: Aarde Cosseboom & Alex McBratney  

Guest Speaker: Andrew Rios

December 10th, 2021 (36:44 minutes long)

Episode 63

Episode 63 | Chromebooks in the Contact Center? You go Google!

Hosts: Aarde Cosseboom & Alex McBratney

Guest Speakers: Jimmy Riordan & Sajed Sahni

December 15th, 2021 (38:40 minutes long)

Episode 64

Episode 64 | The Behavioral Science behind the Customer Experience

Hosts: Aarde Cosseboom & Alex McBratney  

Guest Speaker: AJ Triano

December 22th, 2021 (39:12 minutes long)

Episode 65

Episode 65 | Customer Experience of Today – from Farm to Valley

Hosts: Aarde Cosseboom & Alex McBratney 

Guest Speaker: Maranda Dziekonski

December 24th, 2021 (42:40 minutes long)

SEASON 2

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