Author of the contact center best practices book Enable Better Service.
“A customer service contact center story of breaking away from the norm through creativity, technology, and innovation.“
Available now on Amazon.
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Enable Better Service Book Club Interview
Powered By Kustomer – Host: Corey Smith, Guest Speaker: Aarde Cosseboom – January 30, 2020 (34 minutes long)
Kustomer discussed Enable Better Service: A Customer Service Contact Center Story of Breaking Away from the Norm Through Creativity, Technology and Innovation with the author Aarde Cosseboom.