Clariti

Welcome to Clariti

Make Smarter Informed Decisions Evaluating Telecom & Contact Center Services

Our Services

RFP Management & Vendor Selection

Implementation Project Management

ROI Cost Modeling & Expense Management

Compliance & Technology Modeling

Our Solutions

Contact Center

Connecting with your customers matters. That’s why we ensure your team drives revenue objectives while allowing your business to operate more efficiently.

Telecom

Communication between your employees is the cornerstone to the success of your business. We work with companies to implement a range of cloud communication tools to help your team stay in touch.

BPO Consulting

Finding the best outsourced partner for your business can be time consuming and difficult. We help you find the partner that fit your requirements without sacrificing on your company brand.

Chatbots & Self Service

Enabling your customers to help themselves is the future of service. We work with customer focused partners to help you deliver self service without sacrificing an ounce of the customer experience.

Speech Analytics & Performance Management

Delivering extraordinary customer experiences is what sets businesses apart. We help find partners so that you can measure, maintain, and deliver performance to you and your customers expectations.

Latest Podcast Episode

S2: Episode 8 | Keeping up with Zoom

Hosts: Aarde Cosseboom & Alex McBratney

Guest Speaker: Josh Stanley

April 11th, 2022 (33:42 minutes long)

Today’s guest, Josh Stanley, Sales Strategist for Zoom Contact Center, helped bring Zoom Phone to market and is now bringing Zoom’s Contact Center to life. In today’s episode, we get a behind-the-scenes view into how Zoom thinks when creating new products and where they plan on taking their contact center product.

Other Media

CCW Vegas 2021 – National Retailer Speaks Out on Conversational AI Journey & Latest Trends

Kustomer Bookclub: Enable Better Service

Unified Communications as a Service

Contact Center as a Service

SmartAction and AI-Powered Virtural Agents

What are Contact Centers Today?